Shipping

 

Free Shipping

Free shipping on purchases over $199 for Canadian residents only. This excludes Northwest Territories, Yukon, Nunavut and any non-metropolitan area as designated by Canada Post and UPS. Free shipping may not be offered in conjunction with other offers. (eg. Black Friday/Cyber Monday)

Shipping Arrival Times

Our carriers include Canada Post, Canpar, GLS and UPS for domestic orders. 

In-stock items at Drumland will ship within 24 to 48 hours. You will be notified if any delays have occurred.

If some items are out of stock or back ordered, we will contact you as soon as possible with an estimated time of arrival. 

Shipping Duties and Charges

Please note that international deliveries may be subject to import duties.

Customers are responsible for any and all extra charges from duty/customs. If the customer refuses to accept delivery due to extra charges, Drumland reserves the right to have the shipment returned or discarded by the delivery service. There will be no refund given for the purchase or for shipping costs.

Drumland reserves the right to refuse orders due to supplier agreements and policies, destination qualifications or any other condition that is subject to final approval from Drumland.

Shipping Returns

For returns, contact us first then mail your shipment to:

Drumland

4585 Hwy 7 West
Unit 4
Vaughan, Ontario
CANADA 
L4L 9T8

You will be responsible for paying the shipping costs back to Drumland.

All shipping costs are non-refundable, to and from Drumland.

If you receive a refund, the cost of shipping from us (eg. free shipping) will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item valued over $75, you should consider using a trackable shipping service or purchasing shipping insurance.